It's crucial that you keep your business running efficiently and profitably, and at the same time ensure that your staff and customers are kept happy. Training is important for your staff at all levels, from administrative support staff and salespeople, to team leaders and managers. ATG Training offers a range of business Apprenticeships to provide your staff with the key skills they need to excel in their role and have a positive impact on your business.
Available Apprenticeships include:
Good managers are essential to the success of a business, no matter what industry sector you operate in. Advanced Level Management qualifications develop your staff's skills in a range of areas including:
- Planning, allocating and monitoring the work of a team
- Supporting team members
- Managing conflict
- Resolving problems
- Project management
- Agreeing budgets
- Managing customer service
Your administrators handle your day-to-day office tasks and are vital in ensuring that things run smoothly. Business and Administration Apprenticeships are ideally suited to a range of roles including executive assistants, secretaries, administration assistants, data entry clerks and office juniors, and ensure that your staff have the key skills to keep your organisation running efficiently.
Our Team Leader Apprenticeship has been designed for team leaders who have some personal autonomy and responsibility, and who collaborate with others to deliver work. The Team Leader Apprenticeship gives staff the opportunity to develop the core competences that your team leaders require.
Providing your customers with the best experience of your organisation wouldn't be possible without great customer service. Your customer service staff work at the front end of your business activity and regularly deal with and assist your customers, so it's important that they have the skills to deal with customers in a positive, reliable and professional way.
Contact centre Apprenticeships help your contact centre staff to learn all about your business, services and products, therefore assisting as effectively as possible. They'll spend most of their time making and/or answering calls or responding to customers via email, so training in communication skills is also key.
Interested in Business Apprenticeships?
Our knowledgeable and friendly team will answer any questions. Just call the team to discuss your Apprenticeship needs
0845 873 8440
or make an online enquiry and we will get back to you
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